Getting good feedback on service and products is essential for companies to make sure they deliver at least what is expected from their customers. Not that this should be the bar but could be a baseline to build from.
We recently received such feedback from a Partner Infinity Connect and well we had to make a scene. Infinity Connect supplies a comprehensive range of cutting-edge Internet solutions which includes, Optic Fibre broadband, Voice Over IP, Virtual Private Servers, Licenced, and Unlicensed Wireless as well as LTE-Advanced.
Infinity Connect asked RD for a solution to provide as a service to their customers. The solution should resolve spam, viruses and archive for all emails types flowing through their network. The solution needed to be rock solid, easy to manage and allow for a user-friendly interface for customers, and as always well priced.
The manager from Infinity Connect send us this pic to show us the solution is running now for 365 Days, 55 min. with the message “Spamtitan running for 1 Year with no problems, Thanks you are the best ever”.
Thank you to Infinity Connect and all our partners and customers for your support.
To handle large volumes of email creates new challenges. This with the complication of downtime can be a major pain and causes system failures. As luck will have it this problem was recognized and resolved by SpamTitan and the great minds who designed DNS (Domain name resolution).
Here is a way you can set up your inbound and outbound email to not only handle large volumes of mail but also protect yourself against system failure.
SpamTitan email security customers, both new and existing, got a pleasant surprise earlier this week when leading cloud security vendor TitanHQ added both sandboxing and DMARC authentication to the SpamTitan product. These advanced threat protection layers were added as part of the SpamTitan product suite at no additional cost to customers.
More and more companies are seeing attempts by outsiders to send phishing or spam mails via their domain name, damaging faith in the company and the company’s brand. False emails are an easy way to steal passwords and credit card details and gain access to user accounts. This is a growing problem for companies, impairing credibility and hindering communication by email.
Make sure the mail your company send is secure by impementing some small validation checks like DMARC and SPF. Both of these options are very easy to implement with a DNS entry.
In general terms, WebTitanis a direct swap out technically for OpenDNS/Umbrella. They are both DNS filters and based on the same core principles. OpenDNS Umbrella has evolved from a free service to a paid for service that has recently been acquired by the tech giant Cisco. Over the last 36 months, many Cisco OpenDNS Umbrella customers have already switched to WebTitan.
This latest release includes an update to the SpamTitan anti-virus engine now incorporating Bitdefender AV and various ClamAV updates.
This change is due to our growing strategic relationship with Bitdefender which will see continued collaboration in the future.
Clients hosted by RD: The update will have no effect on your system and you do not need to make any changes.
Clients OnPrem : The patch will appear on the list of Available Updates on the System Updates page of the SpamTitan user interface if prefetch of system updates is enabled.
If this option is disabled, then the Check for Updates Now option may be clicked on the user interface to check and download any available updates.
You get a couple email types but in short they fall into 2 categories, Those you want and those you do not want, Mails you do not want could be either someone trying to get your attention, selling something or someone would like to cause you some sort of damage. But this is still mails you do not want. To stop receiving these mails you need to add some sort of spam protection.